Customer Reviews

Great experience with Thompson Brooks Insurance. Easy conversation with questions answered and Medicare explained. I felt no pressure and appreciated the process of making this transition. Highly recommend to anyone who needs information of options available and the best options for you and to be a part of a trusted company.

Mr Walker was very pleasant and answered all my questions. I have recommended him to friends I know will be retiring soon. A friend recommended him to me.

We delt with Mr. Walker, he was able to get us a Humana PPO plan for here in Virginia.

Brandon did very well in helping me get insurance.Very friendly

Time to buy health insurance!! Hmmm…but I don’t understand very much about “insurance!” I’m confused!! So I had heard of Thompson Brooks so I called and set up a consult with Brandon Loving. Brandon spoke my language and listened to my (probably) crazy questions! I felt that Brandon didn’t “sell” me insurance, he set me up to be confident in my choices of insurance! That’s exactly what I needed!

Took care of my problem promptly

Brandon is always very responsive and takes care of business in a very timely and professional manner. We really appreciate the high level of customer service that Thompson-Brooks provides.

Very good experience with Buck Walker and John Cobbs. They were very helpful.

Everything was professionally done and I couldn’t be happier. Ms. Thompson was very helpful and reviewed my policy and, thanks to her diligence and professionalism, was able to save me money. I am always appreciative of that!

Buck Walker has been handling my insurance for several years now. He has always did a great job getting the best insurance for my needs. I can always get an appointment quickly. I would definitely recommend Buck and this agency to anyone!